PRIVACY POLICY

Last updated: January 10, 2026

Savor Provence (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website https://savorprovence.com and our services.

1. Data Controller

• Business name: Savor Provence

• Owner: Hugues Benjamin

• Legal status: Micro-entrepreneur

• Email: provencesavor@gmail.com

• SIRET: 999 510 746 00012

• Registered address: 19 avenue Claude Debussy, France

2. Personal Data We Collect

When you make a booking or contact us, we may collect:

• Name and surname

• Email address

• Phone number

• Booking details (date, type of activity, number of participants)

• Payment information (processed securely via Stripe or PayPal; full card details are not stored on our servers)

• Special requirements (allergies, medical notes)

3. Purpose of Data Processing

Your personal data is used only for the following purposes:

1. To process and confirm bookings

2. To communicate service updates, logistical information, and customer support

3. To manage payments and refunds

4. To comply with legal obligations (e.g., accounting)

We do not use your data for marketing purposes unless you give explicit consent.

4. Legal Basis for Processing

Processing of your personal data is based on:

• Performance of a contract: managing your bookings and payments

• Consent: for any optional communications (if applicable)

• Legal obligations: compliance with accounting and tax regulations

5. Data Retention

We retain your personal data only as long as necessary for the purposes listed above:

• Booking and payment records: up to 5 years (per French accounting law)

• Contact emails and support requests: up to 2 years

After these periods, your data will be securely deleted.

6. Sharing of Data

We do not sell or share your personal data with third parties, except:

• Payment processors (Stripe, PayPal) to process payments

• Legal or tax authorities, if required by law

7. Your Rights

Under the GDPR, you have the right to:

• Access your personal data

• Correct inaccurate or incomplete data

• Request deletion of your data

• Limit processing

• Object to processing for legitimate reasons

• Data portability (request a copy of your data in a portable format)

To exercise these rights, contact us at: provencesavor@gmail.com

8. Cookies

Our website may use cookies for functional purposes only.

• We do not track personal data with analytics cookies by default.

• If cookies for analytics or marketing are implemented later, you will be notified, and consent will be required.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated date.
Continued use of our website or services constitutes acceptance of the revised Privacy Policy.